Our Policy

Cross Border SuperMarkets Africa is continuously improving the accessibility of our website and all the digital assets we offer therein (collectively, our “Site”). Cross Border SuperMarkets Africa endeavors to create equal opportunities for individuals with disabilities to visit our Site or use our services. However, current technology and other restrictions sometimes limit the accessibility of the Site, which is why accessibility is an ongoing effort for us.

Accessibility Needs

If you have any questions or encounter any issues while browsing our Site, please contact us via email at [email protected]. We will assist you with accessing our Site, and your feedback helps us improve our Site for others as well. We want to help you overcome any issues you encounter and leave you with as enjoyable a shopping experience as we can.

Links to Third-Party Content

Subject to Section 5 of the Terms of Use, our Site may include links to third-party websites and may include or use embedded third-party content to share information. We cannot control or correct problems with these third-party websites. If you encounter any issues, you may also want to address your concerns directly to these third parties.

How to Contact Us

In brief, if you experience difficulty accessing our website or Linked Sites, please contact us at [email protected]. Our representative on duty will coordinate with the issues and communicate with the Linked Sites operator at our best.